From now on,  Chowkbazar’s users will be able to send a refund request for any newly completed order. You place a refund request within 7 ( seven)  days after  receiving your products.

The request can either be submitted for the entire order or for single products in it.

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As a user will be able to send their refund requests only after filling out the dedicated form. It will open in a modal window when they click on the refund button (only in case they select a product-based refund they will be asked to specify the quantity they want to be refunded).

 

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Please, note:

order-based refunds cannot be requested if:

  • If as a user missed the deadline for submitting refund requests;
  • one of the products in the order has been set to “non-refundable”;
  • the order total does not reach the minimum amount required for a refund (and specified in “Minimum order amount” in the plugin settings panel).